Refund policy

Effective October 27, 2026. This version applies to orders placed after it is published. Earlier orders retain the return, refund, and other rights offered when those orders were placed. Mandatory consumer rights always apply.

Printed for your order

Our graphic shirts are printed and shipped through Printify. You buy from Saucedidit LLC, and we handle your order questions and any refund directly.

Damaged, misprinted, or incorrect items

Please inspect your delivery and email whodidit@saucedidit.co.site as soon as you notice a problem, preferably within 30 calendar days of delivery so we can report it to our print partner. Include your order number, a description of the issue, and clear photos of the item and the problem. Include packaging photos if relevant. If you cannot provide photos, explain the situation so we can help.

We review the issue and arrange an appropriate replacement or refund for confirmed damage, manufacturing errors, or an item that does not match your order. Please keep the item until we respond. A physical return is usually unnecessary for a confirmed print or manufacturing issue; we will explain any return that is needed. The 30-day reporting request does not shorten your statutory rights or make them dependent on our supplier's claim deadline.

Choosing a size or color and changing your mind

Except where a legal cancellation or return right applies, we do not offer returns or exchanges because you changed your mind or selected the wrong size or color when the item supplied matches your order. Please check the garment measurements and your selections before paying.

Changing or cancelling an order

Email us immediately if you need a change or cancellation. We can request changes while an order has not yet entered production, but a request is only confirmed when we tell you it has been completed. Once production begins, voluntary changes or cancellation may no longer be possible. This does not limit any cancellation right provided by law.

Legal cancellation and return rights

Where EU/EEA or UK distance-selling withdrawal rules apply, you generally have 14 days after delivery to tell us that you wish to cancel an eligible purchase, without giving a reason, and a further 14 days to return it. A standard graphic shirt is not excluded from these rights merely because it is printed after you order. Any lawful exception for an item made to your individual specifications or clearly personalized must actually apply to that item.

You can notify us by any clear statement sent to the email above. Contact us for the correct return instructions; exercising a statutory cancellation does not depend on our approval. You pay the return postage for a non-faulty change-of-mind return unless we agreed otherwise or applicable law requires us to pay. We cover return costs for faulty or incorrect goods where required by law. You may inspect an item as you would in a shop; any deduction for handling beyond that will only be made where the law permits.

For a statutory withdrawal, we refund the amount required by law, including eligible standard outbound delivery charges. Where EU withdrawal rules apply, reimbursement is due without undue delay and within 14 days of your cancellation notice, although we may withhold it until we receive the goods or evidence of their return, whichever happens first, where the law permits. Applicable rights and deadlines in other countries remain protected.

Return instructions and refunds

Please do not send items to Printify, a print provider, or the sender address on a package unless we give you those instructions. If a return is needed, we will provide the correct address and next steps. This request does not remove any legal right to return an item.

When a refund is due, we process it to your original payment method without undue delay and within the applicable legal deadline, unless you expressly agree to another permitted method. We will confirm when it has been issued; your bank or payment provider may take additional time to display it.

Nothing in this policy limits your mandatory rights concerning faulty, misdescribed, or undelivered goods, or any other consumer protection that cannot lawfully be excluded. These rights also apply to sale items.